Privacy Policy
1. Who We Are
TrExOra Global ("TrExOra", "we", "us", "our") is an all-in-one travel companion application designed to help travelers translate, navigate, stay safe, explore, budget, and connect — all in one platform.
We are currently in a pre-launch phase. Our website (trexora.in) serves as a landing page and waitlist registration for early access to the app.
📍 Location: Hyderabad, Telangana, India
2. Data We Collect
We believe in minimal data collection. We only collect what is absolutely necessary to provide our services.
2.1 Information You Provide
When you join our waitlist, we collect:
| Data | Purpose | Required? |
|---|---|---|
| Full Name | Personalize communications | Yes |
| Email Address | Send launch notifications | Yes |
| Signup Timestamp | Determine waitlist position | Automatic |
| Signup Source | Understand how you found us | Automatic |
2.2 Information Collected Automatically
Our website may automatically collect limited technical data:
- Browser type and version — for compatibility
- Device type — to optimize the experience
- Pages visited — to understand usage patterns
- Referring website — to know how you found us
✅ What we do NOT collect: We do not collect payment information, precise location data, social media profiles, or any sensitive personal information.
2.3 Future Data Collection (When App Launches)
When the TrExOra app launches, we may collect additional data to power our features:
- Location data — for navigation, safety alerts, and nearby recommendations
- Translation history — to improve translation suggestions
- Expense entries — for budget tracking (stored locally on your device)
- Community posts — content you choose to share publicly
We will update this Privacy Policy before the app launch with full details about any new data collection.
3. How We Use Your Data
We use your data strictly for the following purposes:
- 📧 Waitlist management — to track your position and notify you at launch
- 📢 Communications — to send important updates about TrExOra (you can unsubscribe anytime)
- 📊 Analytics — to understand website usage and improve the user experience
- 🔒 Security — to prevent spam, abuse, and bot submissions
⚠️ We will never sell, rent, or trade your personal data to third parties. Period.
4. Storage & Security
Your data is stored and protected using industry-standard measures:
| Data | Stored In | Security |
|---|---|---|
| Waitlist entries | Google Sheets (Google Cloud) | Encrypted at rest, access-controlled |
| Rate-limit data | Your browser (localStorage) | Never leaves your device |
Additional security measures include:
- 🛡️ Content Security Policy (CSP) headers
- 🤖 Honeypot fields and rate limiting to prevent spam
- 🔐 Server-side input validation and sanitization
- 📵 Referrer Policy to prevent data leaks
- 🚫 No personal data stored in cookies or localStorage
5. Third-Party Services
We use a limited number of trusted third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Sheets / Apps Script | Waitlist data storage & processing | Google Privacy Policy |
| Google Fonts | Typography (Inter, Outfit) | Google Fonts Privacy |
| Google Analytics (planned) | Website usage analytics | Google Privacy Policy |
| Google reCAPTCHA (planned) | Bot detection & spam prevention | Google Privacy Policy |
6. Cookies & Local Storage
For detailed information about cookies used on our website, please see our Cookie Policy.
🍪 Summary: We currently use localStorage (not cookies) for functional purposes only. No tracking cookies are active at this time. When we add analytics or reCAPTCHA, we will update our Cookie Policy and provide a consent mechanism.
7. Your Rights
You have the following rights regarding your personal data:
- 📋 Access — Request a copy of the data we hold about you
- ✏️ Correction — Request correction of inaccurate data
- 🗑️ Deletion — Request deletion of your data from our systems
- 🚫 Opt-out — Unsubscribe from marketing communications at any time
- 📦 Portability — Request your data in a machine-readable format
- ⛔ Objection — Object to processing of your data
To exercise any of these rights, contact us at customer@trexora.in. We will respond within 30 days.
8. Data Retention
We retain your data as follows:
- Waitlist data: Until the app launches and you create an account, or until you request deletion — whichever comes first
- Email communications: Until you unsubscribe
- Analytics data: Aggregated data (non-identifiable) may be retained indefinitely
After the purpose of collection is fulfilled, your data will be securely deleted or anonymized.
9. Children's Privacy
TrExOra is designed to be accessible to users of all ages, including children under 13. We are committed to protecting the privacy of younger users.
If you are under the age of 13, you must have the consent of a parent or legal guardian before joining the waitlist or providing any personal information.
- 👨👩👧 We encourage parents and guardians to monitor their children's online activity
- 🔒 We do not knowingly collect more data from children than is necessary
- 📧 Parents may request to view, modify, or delete their child's data at any time
- 🚫 We will never use a child's data for marketing without parental consent
If you are a parent and believe your child has provided personal information without your consent, please contact us at customer@trexora.in and we will take appropriate action.
10. International Users
TrExOra is based in India. If you access our website from outside India, please be aware that your data may be transferred to and processed in India, where data protection laws may differ from your country of residence.
By using our website and submitting your information, you consent to this transfer. We take all reasonable steps to ensure your data is treated securely in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will:
- Update the "Last Updated" date at the top of this page
- Notify existing waitlist subscribers of material changes via email
- Post a notice on our website for significant updates
We encourage you to review this page periodically for the latest information.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, reach out: